Privacy Policy
Last updated: October 24, 2025
This Privacy Policy describes how ContainerCloudx ("we", "us", or "our") collects, uses, stores, and protects information about you when you access or use our platform available at containercloudx.com (the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you register an account, complete a profile, enroll in a webinar, submit a form, or contact us. This may include:
- Full name and display name
- Email address
- Phone number
- Billing and payment details
- Messages, questions, and feedback you submit
- Any other information you choose to provide
1.2 Information Collected Automatically
When you use the Service, certain technical data is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system and device identifiers
- Pages visited, time spent, and navigation paths
- Referring URLs and exit pages
- Session timestamps and interaction logs
1.3 Cookies and Similar Technologies
We use cookies, pixel tags, and similar tracking technologies to operate the Service, remember your preferences, analyze usage patterns, and deliver relevant content. You may control cookie behavior through your browser settings, though disabling certain cookies may affect functionality.
1.4 Information from Third Parties
We may receive information about you from third-party services such as payment processors, authentication providers, or analytics partners, where permitted by applicable agreements and your consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide, operate, and improve the Service
- To process payments and send transactional communications
- To send you updates, educational materials, and promotional content where you have opted in
- To respond to your inquiries and provide customer support
- To monitor and analyze usage trends and technical performance
- To detect, prevent, and address fraud, abuse, or security incidents
- To comply with legal obligations
3. Legal Basis for Processing
We process your personal data on the following grounds:
- Contract performance: processing is necessary to deliver the Service you have requested
- Legitimate interests: to operate and improve the platform, prevent fraud, and communicate service-related updates
- Consent: where you have explicitly agreed, such as for marketing communications
- Legal obligation: where we are required to retain or disclose data by applicable law
4. Sharing of Information
4.1 Service Providers
We share information with trusted third-party vendors who assist us in operating the Service, including hosting providers, payment processors, email delivery services, and analytics tools. These parties are contractually obligated to handle your data only as directed by us and in accordance with this policy.
4.2 Business Transfers
If we undergo a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance if such a transfer materially changes how your data is handled.
4.3 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of ContainerCloudx, our users, or the public.
4.4 With Your Consent
We may share your information with third parties in other circumstances where you have given us explicit consent to do so.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it using secure methods.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request erasure of your personal data, subject to legal retention requirements
- Portability: receive your data in a structured, machine-readable format
- Restriction: request that we limit the processing of your data in certain circumstances
- Objection: object to processing based on legitimate interests
- Withdrawal of consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at info@containercloudx.com. We will respond within a reasonable timeframe and in accordance with applicable requirements.
8. Marketing Communications
We may send you promotional emails or notifications about webinars, new features, and educational content. You may opt out at any time by clicking the unsubscribe link in any such communication or by contacting us directly. Opting out of marketing messages does not affect transactional or service-related communications.
9. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under this age without appropriate consent, we will take steps to delete that information promptly.
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with external tools. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external services you access through or alongside our platform.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with this policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after any update constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@containercloudx.com
- Phone: +380372584042
- Address: Vitruka St, 13, Zhytomyr, Zhytomyr Oblast, Ukraine, 10000
- Website: containercloudx.com